If your Union ID Card does not access one of the computer lab doors, please fill out the the following form and click on SUBMIT at the bottom. Read this message from Campus Security about your ID card.
The card works by using an encoded number in the magnetic strip on the back of the card. An ID card may not work for one of several reasons. A. I am requesting to be added to door lock. B. I was told I was able to use this lock, or I had recently been able to use this lock and now I can't. C. If you have lost and replaced your card recently then the number in the lock will NOT match the new encoded number on your card and therefore the lock may need to be updated.
D. Your card may become demagnetized and therefore unreadable by the lock. If this is the case you can take your card to security and they will remagnetize the card. [Note: that the use of your card at the dorm is using a radio sensor in the card so it may work at the dorm but not in the slide-in magnetic reader.] E. The battery in the lock may fail. Usually the lock will "beep" when a card is used and the battery is close to failing. If you use your card and there is no "beep" and no flashing light of either color then the battery is probably dead. Please report a "beeping" or dead battery condition so that it can be replaced.